559996 – Microsoft Viva: New Overview experience and agent categories in Agent Dashboard

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check before: 2026-06-01

Product:

Copilot, Microsoft Viva

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Customers can now view and understand their agent landscape through the new Overview page that will be included as part of the Agent Dashboard in Microsoft Viva. This experience will provide customers with key at-a-glance insights on adoption in their organizations, visibility into who’s creating agents used in their organization, and details on what business process categories these agents are used for.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2026-04-08

updated:
2026-04-08

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Adoption and Training
Without proper preparation, users may struggle to understand the new Overview page, leading to decreased adoption rates and confusion regarding agent usage.
   - roles: End Users, Training Coordinators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-viva-new-overview-experience/

Data Misinterpretation
If users are not adequately trained on the new insights provided by the Overview page, they may misinterpret data, leading to poor decision-making regarding agent deployment and usage.
   - roles: Data Analysts, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-viva-new-overview-experience/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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