check before: 2026-08-01
Product:
SharePoint
Platform:
Online, Web, World tenant
Status:
In development
Change type:
Links:
Details:
This feature allows you to edit new and existing pages with an AI chat pane. Now, with just prompts, you can add webparts, grounding documents, and refine the visuals and text on your page.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview, Targeted Release
Created:
2026-03-13
updated:
2026-03-13
Public Preview Start Date
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Docu to Check
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MS workload name
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summary for non-techies**
SharePoint's new AI feature acts as a digital assistant, organizing documents, suggesting improvements, and enhancing visuals by following simple user instructions through an AI chat pane.
Direct effects for Operations**
User Experience Degradation
If the AI chat pane is implemented without proper training and user guidance, users may struggle to effectively utilize the new feature, leading to frustration and decreased productivity.
- roles: Content Editors, Site Administrators
- references: https://www.forbes.com/sites/bernardmarr/2021/06/14/the-top-5-benefits-of-using-ai-in-business/?sh=4c1b1e4e1b5b, https://www.gartner.com/en/information-technology/insights/artificial-intelligence
Increased Support Tickets
The introduction of the AI feature without adequate preparation may lead to an influx of support requests from users facing difficulties, overwhelming the IT support team.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.zdnet.com/article/how-to-reduce-it-support-tickets/, https://www.techrepublic.com/article/5-ways-to-reduce-it-support-tickets/
Configutation Options**
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explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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Last updated 4 weeks ago ago
