check before: 2026-03-01
Product:
Copilot, Microsoft Edge
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
Search, chat, and explore the web from one search box with Copilot-suggested actions and curated work content to help your users get things done faster on the new, refreshed Copilot New Tab Page.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2026-03-05
updated:
2026-03-05
Public Preview Start Date
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Docu to Check
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MS workload name
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summary for non-techies**
Microsoft Edge's new Copilot New Tab Page feature acts as a personal assistant by integrating search, chat, and curated content to streamline web browsing and enhance productivity, offering relevant suggestions and resources based on user activities.
Direct effects for Operations**
User Experience Degradation
If the new Copilot New Tab Page is implemented without proper preparation, users may experience confusion and frustration due to changes in their familiar interface, leading to decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-microsoft-edge/, https://www.techradar.com/news/microsoft-edge-copilot-new-tab-page
Increased Support Tickets
The introduction of the new features without adequate training or communication may result in a spike in support tickets as users struggle to adapt to the new functionalities, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.zdnet.com/article/how-to-manage-it-support-tickets-effectively/, https://www.forbes.com/sites/bernardmarr/2023/09/30/the-importance-of-user-training-in-it-operations/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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