check before: 2026-04-01
Product:
Copilot, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Insights, OneNote, Outlook
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
We are bringing a set of new Copilot metrics including actions taken in Microsoft 365 Copilot app, Edge and OneNote, and more key use cases across Outlook, Word, Excel, and PowerPoint including suggested reply, translate, coach, clean data and more. This will empower customers to more deeply understand the key Copilot adoption cases in Copilot Dashboard and Advanced Analysis in Viva Insights.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2026-03-03
updated:
2026-03-03
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft is introducing new metrics for its Copilot feature in the Microsoft 365 suite, allowing businesses to track its usage and effectiveness through the Copilot Dashboard and Advanced Analysis in Viva Insights.
Direct effects for Operations**
User Experience Degradation
Without proper preparation, users may experience confusion and frustration due to the introduction of new metrics and features in Microsoft 365 Copilot, leading to decreased productivity and potential resistance to adopting the new tools.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/10/microsoft-viva-insights-new-copilot-metrics-available/
Data Misinterpretation
The lack of training and communication regarding the new Copilot metrics may result in users misinterpreting the data, leading to incorrect conclusions about productivity and performance, which can affect decision-making processes.
- roles: Managers, Data Analysts
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/10/microsoft-viva-insights-new-copilot-metrics-available/
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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