check before: 2026-07-01
Product:
Copilot, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Pulse, Teams
Platform:
Teams And Surface Devices, Web, World tenant
Status:
In development
Change type:
Links:
Details:
Enable change leaders to quickly identify and auto-populate Microsoft 365 Copilot power users and novice users based on organizational attributes and aggregated Copilot usage data. Automatic audience targeting in Viva Pulse will empower change leaders to capture sentiment on Copilot use cases, verbatims, and learnings with insights into whether specific audiences need more training or whether certain pockets of the organization would benefit from receiving upgraded Copilot licenses.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2026-02-27
updated:
2026-02-27
Public Preview Start Date
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Docu to Check
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MS workload name
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summary for non-techies**
Microsoft Viva Pulse is a survey tool that analyzes employee usage of Microsoft 365 Copilot, automatically categorizing them into power users or novice users to help managers and HR identify who may need additional training or resources.
Direct effects for Operations**
User Adoption Challenges
Without proper preparation, users may struggle to adapt to the new Copilot features, leading to decreased productivity and frustration.
- roles: End Users, Change Leaders
- references: https://www.forbes.com/sites/bernardmarr/2023/01/30/the-importance-of-user-adoption-in-digital-transformation/?sh=4c1c1c5e7b4e, https://www.gartner.com/en/information-technology/insights/user-adoption
Training Gaps
If the change is implemented without adequate training resources, novice users may feel overwhelmed, resulting in a negative user experience and potential resistance to using the new tools.
- roles: End Users, IT Support
- references: https://www.cio.com/article/243198/how-to-improve-user-adoption-of-new-technology.html, https://www.techrepublic.com/article/5-ways-to-improve-user-adoption-of-new-technology/
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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