check before: 2026-02-01
Product:
Outlook, Windows
Platform:
Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Search Folders are being moved to the Settings experience in the new Outlook for Web and Windows, improving discoverability and alignment with modern organization workflows. In addition, we are expanding supported Search Folder types, including Mail with attachments, Old mail, and Large mail and more. Users will also gain the ability to filter Search Folders by specific folders, providing more precise control over how email is organized and surfaced. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2026-01-21
updated:
2026-01-21
Docu to Check
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MS workload name
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summary for non-techies**
Outlook is enhancing its search functionality by relocating Search Folders to a more accessible place in settings and allowing users to specify search locations, such as searching only within a "Work" folder for emails with attachments.
Direct effects for Operations**
User Experience Disruption
Users may experience confusion and frustration due to the relocation of Search Folders to a new settings interface, leading to potential delays in email management and productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-outlook-for-windows-and-web/
Increased Support Requests
The change may lead to an increase in support requests as users adapt to the new Search Folder types and settings, straining IT resources and impacting response times.
- roles: IT Support Staff, Helpdesk Technicians
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-outlook-for-windows-and-web/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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