check before: 2026-01-01
Product:
Copilot
Platform:
US Instances, Web, World tenant
Status:
Launched
Change type:
Links:
Details:
To help you quickly find the conversations that matter, we’re updating the Chat History filtering experience. This refresh makes the interface simpler and makes it easier to clear filters whenever you need to.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-12-23
updated:
2026-03-07
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft 365's Copilot is updating its chat history interface to improve organization and filtering, making it easier for users to locate important conversations efficiently.
Direct effects for Operations**
User Interface Changes
The updated filtering UI may confuse users who are accustomed to the previous layout, leading to potential inefficiencies in finding relevant conversations.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/whats-new-in-microsoft-365-october-2023/ba-p/3856780
Increased Support Tickets
Changes in the Chat History filtering experience may lead to an increase in support tickets as users encounter difficulties navigating the new interface.
- roles: Support Staff, IT Operations
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/whats-new-in-microsoft-365-october-2023/ba-p/3856780
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2026-03-07 | RM Status | Rolling out | Launched |
| 2026-01-22 | RM Status | In development | Rolling out |
Last updated 1 week ago ago
