537281 – Microsoft Copilot (Microsoft 365): [Copilot Search] [Copilot Search] Copilot Chat available when using Copilot Search

Product:

Copilot, Microsoft 365 Copilot

Platform:

Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Copilot Chat will be available for Microsoft 365 Copilot users from the side pane on the right-hand side when using Copilot Search in the Microsoft 365 Copilot app. This allows users to engage with Copilot while browsing universal search without switching pages or losing context.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2025-12-18

updated:
2026-01-22

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Disruption
If Copilot Chat is introduced without proper preparation, users may experience confusion or frustration due to unexpected changes in their workflow, leading to decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-will-it-change-the-way-we-work/

Integration Issues
The lack of preparation for integrating Copilot Chat with existing systems may lead to technical glitches, causing interruptions in service and impacting user trust in the platform.
   - roles: System Administrators, End Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-copilot-blog/what-is-microsoft-365-copilot-and-how-does-it-work/ba-p/3731230, https://www.zdnet.com/article/microsoft-365-copilot-what-you-need-to-know/

Configutation Options**

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explanation for non-techies**

Microsoft is introducing a new feature called Copilot Chat for users of Microsoft 365 Copilot. Imagine you're in a library looking for a book. Instead of wandering through aisles and getting lost, you have a helpful assistant by your side. This assistant not only helps you find the book but also answers any questions you have without needing to leave your spot.

Similarly, Copilot Chat is like having that assistant right there in your Microsoft 365 workspace. When you're using the Copilot Search feature, a chat window appears on the right side of your screen. This allows you to interact with Copilot without having to leave the page you're on or lose track of what you're doing. It's like having a conversation with a knowledgeable friend who helps you find the information you need quickly and efficiently.

This feature is designed to streamline your workflow by keeping everything in one place. You don't have to jump between different windows or applications, which can be distracting and time-consuming. Instead, you can ask questions, get suggestions, and find what you need all in one convenient spot. Whether you're working on your desktop or through a web browser, Copilot Chat is there to make your search experience smoother and more intuitive.