check before: 2026-01-01
Product:
Copilot, Microsoft 365 Apps
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
Users can now quickly enrich their Copilot Notebook with relevant Suggested References based on recent user work activity.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-12-20
updated:
2025-12-20
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the Suggested References feature is implemented without proper user training, users may find it confusing and overwhelming, leading to decreased productivity and frustration.
- roles: End Users, Training Coordinators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365-apps/, https://www.forbes.com/sites/bernardmarr/2023/10/02/microsoft-copilot-what-it-is-and-how-it-works/
Increased Support Tickets
The introduction of Suggested References may lead to an increase in support tickets as users encounter issues or misunderstandings about the new feature, straining IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.techradar.com/news/microsoft-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-copilot-what-it-is-and-how-it-works/
Configutation Options**
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explanation for non-techies**
Microsoft Copilot in Microsoft 365 has introduced a feature called Suggested References in Copilot Notebooks. This new capability is designed to help users enhance their work by automatically suggesting relevant references based on their recent activities. Think of it like having a personal assistant who knows what you've been working on and can instantly pull up related documents, emails, or notes that might be useful for your current task.
Imagine you're preparing a case and you've been reviewing various documents, emails, and meeting notes over the past few weeks. With Suggested References, Copilot can suggest these related materials without you having to dig through your files. It's similar to how a librarian might assist you by bringing relevant books and articles to your desk based on the topic you're researching.
This feature is particularly useful for lawyers, managers, or HR staff who often juggle multiple projects and need to quickly access pertinent information. By integrating Suggested References into your workflow, you can save time and focus more on analysis and decision-making rather than searching for information. It's like having a well-organized digital filing cabinet that anticipates your needs and presents the right files at the right time.
** AI generated content. This information must be reviewed before use.
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