check before: 2026-01-01
Product:
Outlook
Platform:
US Instances, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Run Rule on Specific Folder enables users to manually apply an existing rule to a chosen folder instead of running it only on incoming mail in Inbox. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-11-26
updated:
2025-11-26
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If users are not prepared for the new feature, they may experience confusion or frustration when trying to apply rules to specific folders, leading to inefficiencies in email management.
- roles: End Users, IT Support Staff
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-run-rule-over-a-specific-folder/ba-p/123456, https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/new-outlook-for-windows/
Increased Support Tickets
The introduction of this feature without proper training may lead to an increase in support tickets as users encounter issues or misunderstandings about its functionality.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.zdnet.com/article/how-to-manage-it-support-tickets/, https://www.techradar.com/news/how-to-reduce-it-support-tickets
Configutation Options**
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explanation for non-techies**
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Last updated 6 days ago ago
