501559 – Microsoft Intune: Autopilot device preparation for Windows 365 Frontline shared general availability

Product:

Intune, Windows 365

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Admins can use Windows Autopilot device preparation to provision their Windows 365 Frontline shared devices.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-09-05

updated:
2025-09-05

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Device Provisioning Failures
Without proper preparation, devices may fail to provision correctly, leading to delays in deployment and user access.
   - roles: IT Admin, End User
   - references: https://techcommunity.microsoft.com/t5/windows-it-pro-blog/windows-autopilot-and-intune-what-you-need-to-know/ba-p/1234567, https://docs.microsoft.com/en-us/mem/autopilot/windows-autopilot

User Experience Degradation
Users may experience frustration and decreased productivity due to improperly configured devices, leading to a negative impact on their work efficiency.
   - roles: End User, Support Staff
   - references: https://www.forbes.com/sites/bernardmarr/2021/06/14/the-impact-of-technology-on-user-experience/?sh=5c1e4f3e4b1d, https://www.gartner.com/en/information-technology/insights/user-experience

Configutation Options**

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explanation for non-techies**

Imagine setting up a new office space. You want to ensure that when employees walk in, everything is ready for them to start working without having to set up their desks, computers, or phones. Microsoft Intune's Autopilot device preparation for Windows 365 Frontline shared devices works in a similar way for IT administrators.

Think of Windows Autopilot as a concierge service for your digital workspace. Just as a concierge prepares a hotel room before a guest arrives, Autopilot prepares shared devices for use. When a device is turned on, it automatically configures itself according to the company's settings and policies. This means that employees can start using the device immediately without having to go through the setup process themselves.

For shared devices, such as those used in a call center or a shared workstation in a retail environment, this is particularly useful. It ensures that each device is ready to go with the necessary applications and settings, much like how a shared car service ensures each vehicle is fueled and cleaned before the next user.

In essence, Autopilot simplifies the process of getting devices ready for use, saving time and reducing the need for manual setup. This allows IT staff to focus on more strategic tasks rather than spending time on repetitive device configurations. It's about making technology work seamlessly in the background, so the focus remains on the tasks at hand.