501451 – Microsoft Copilot (Microsoft 365): Knowledge Agent

Product:

Copilot, SharePoint, Syntex

Platform:

Online, Web, World tenant

Status:

In development

Change type:

Links:

Details:

Simplifies SharePoint content management and ensures content is Copilot-ready by automating metadata, fixing stale content, enabling fast page creation, improving compliance, and enriching content so Copilot can deliver more accurate, grounded answers.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-09-18

updated:
2025-09-18

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Content Management Disruption
If the change to Microsoft Copilot is implemented without proper preparation, users may experience disruptions in content management processes, leading to potential data loss or mismanagement of documents.
   - roles: Content Managers, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-copilot-in-sharepoint/, https://techcommunity.microsoft.com/t5/sharepoint-developer/best-practices-for-using-sharepoint-syntex/ba-p/3701230

User Experience Degradation
Without adequate training and preparation, users may find the new features of Copilot confusing or difficult to use, resulting in decreased productivity and frustration.
   - roles: End Users, Training Coordinators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-copilot-in-sharepoint/, https://www.forbes.com/sites/bernardmarr/2023/03/20/how-microsoft-copilot-will-transform-the-way-we-work/?sh=5c1c1e4e1b8e

Configutation Options**

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Data Protection**

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explanation for non-techies**

Imagine you have a large library filled with books, but they are scattered all over the place without any organization. Finding the right book when you need it can be a daunting task. Now, think of Microsoft Copilot as a smart librarian who not only organizes these books but also helps you find exactly what you’re looking for, even suggesting the best books based on your needs.

Microsoft Copilot, particularly in the context of Microsoft 365 and SharePoint, acts like this smart librarian for your digital content. It simplifies content management by automatically organizing and tagging your documents with metadata. Metadata is like the labels on the book spines, making it easier to locate and understand the content without having to open each document.

Just as a librarian might remove outdated books to keep the collection relevant, Copilot helps manage stale content. It identifies old or irrelevant documents, ensuring that your digital library remains current and useful. This process is crucial for maintaining a streamlined and efficient content management system.

When it comes to creating new content, Copilot speeds up the process, much like how a librarian might assist in setting up a new display or section in the library. It enables fast page creation, so you can focus more on the content itself rather than the technicalities of setting it up.

Compliance is another area where Copilot shines. Think of it as ensuring that all the books in the library meet certain standards and regulations. Copilot improves compliance by automatically checking that your content adheres to necessary guidelines, reducing the risk of errors or breaches.

Finally, Copilot enriches your content, making it more informative and useful. It’s like adding summaries or additional information to the books, so readers get more value from them. This enrichment allows Copilot to provide more accurate and grounded answers when you search for information, similar to how a well-informed librarian might offer insights beyond what’s immediately visible.

In summary, Microsoft Copilot enhances the way you manage and interact with your digital content, much like a skilled librarian enhances the experience of navigating a physical library. By automating and improving various aspects of content management, Copilot ensures that your digital resources are organized, up-to-date, compliant, and enriched, ultimately making your work more efficient and effective.