check before: 2025-11-01
Product:
Copilot
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
The HubSpot connector allows users using the Researcher agent to be able to leverage 3rd party information from HubSpot to enrich generated responses with relevant information.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-11-17
updated:
2025-11-17
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Integration Issues
If the HubSpot connector is implemented without proper preparation, users may experience integration issues leading to data inconsistencies and errors in responses generated by the Researcher agent.
- roles: Data Analyst, Marketing Specialist
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/05/10/introducing-microsoft-copilot-in-microsoft-365" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2023/05/10/introducing-microsoft-copilot-in-microsoft-365/, https://www.hubspot.com/product-updates/hubspot-connector
User Experience Degradation
Without adequate training and support, users may find the new features confusing, leading to a decrease in productivity and frustration when using the Researcher agent with HubSpot data.
- roles: End User, Support Staff
- references: https://www.forbes.com/sites/bernardmarr/2023/06/01/the-impact-of-ai-on-user-experience/?sh=5c1e1e4e1b5d, https://www.microsoft.com/en-us/microsoft-365/blog/2023/05/10/introducing-microsoft-copilot-in-microsoft-365" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2023/05/10/introducing-microsoft-copilot-in-microsoft-365/
Configutation Options**
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Data Protection**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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