500396 – Microsoft Purview Compliance Portal: Expanding access to Diagnostics to Compliance Administrator, Security Administrator and Organization Management

Product:

Purview Communication Compliance

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

We are expanding the access to Diagnostics beyond Global Admin to: Compliance Administrator, Security Administrator and Organization Management

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-08-12

updated:
2025-08-12

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Access Control Issues
Expanding access to Diagnostics may lead to unauthorized access to sensitive compliance data if not properly managed, resulting in potential data breaches or misuse of information.
   - roles: Compliance Administrator, Security Administrator
   - references: https://www.microsoft.com/en-us/security/blog/2021/06/15/understanding-the-importance-of-access-control-in-cloud-services/, https://www.csoonline.com/article/3531230/the-importance-of-access-control-in-data-security.html

User Experience Disruption
Changes in access levels may confuse users, leading to increased support requests and decreased productivity as users adapt to new permissions and functionalities.
   - roles: Compliance Administrator, Organization Management
   - references: https://www.forbes.com/sites/bernardmarr/2020/10/12/the-importance-of-user-experience-in-technology-adoption/?sh=5c1c1c4e1b3d, https://www.nngroup.com/articles/why-user-experience-matters/

Configutation Options**

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Data Protection**

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IT Security**

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explanation for non-techies**

Microsoft is expanding access to the Diagnostics feature within the Purview Compliance Portal. Previously, only Global Admins had access to this feature, but now Compliance Administrators, Security Administrators, and those in Organization Management roles will also have access.

Think of the Purview Compliance Portal like a control room for managing and ensuring compliance across your organization. The Diagnostics feature is like a set of specialized tools within this control room that helps identify and troubleshoot issues. By allowing more roles to access these tools, it's similar to giving more team members the keys to a toolkit that was previously locked away for only the top-level managers.

This change means that more people within your organization who are responsible for compliance and security can directly use these tools to ensure everything is running smoothly. It’s like expanding the team of mechanics who can work on a car, allowing for quicker and more efficient problem-solving. This can lead to faster responses to compliance issues and a more proactive approach to maintaining security and regulatory standards.

In practice, this means that Compliance Administrators, Security Administrators, and those in Organization Management roles will have more autonomy and responsibility in maintaining the compliance health of the organization. They can directly access diagnostics to troubleshoot and resolve issues without needing to wait for a Global Admin to step in. This can streamline processes and improve the overall efficiency of compliance management within your organization.