*For this entry exists the more relevant or more recent entry MC1181277
check before: 2025-09-01
Product:
Purview, Purview Communication Compliance, Purview compliance portal, Purview Data Loss Prevention, Purview Information Protection, Windows
Platform:
Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
Links:
Details:
Admins can retrieve diagnostic 'Always-on diagnostic' traces directly from Windows endpoints and selectively upload them to Microsoft through the Purview Portal at the time of an investigation request such as submitting a support ticket, without disrupting end users or impacting their productivity. This eliminates the need for user coordination while maintaining seamless troubleshooting capabilities
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-08-01
updated:
2026-01-21
Public Preview Start Date
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Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Please, look at the most relevant linked item for details
explanation for non-techies**
Imagine you are a detective working on a case. In the past, whenever you needed clues or evidence, you had to coordinate with the people involved, often disrupting their daily lives to gather the necessary information. This could be time-consuming and inconvenient for everyone involved. Now, imagine you have a special tool that allows you to gather the clues you need without interrupting anyone's day. You can collect evidence directly and discreetly, ensuring that the investigation proceeds smoothly without causing any disturbance.
This is similar to what Microsoft Purview's new feature offers for IT administrators. With the "Always-on diagnostics" for Windows endpoints, administrators can collect important diagnostic information from computers without needing to involve the users. Just like the detective's tool, this feature allows IT staff to gather the necessary data for troubleshooting or investigations without affecting the users' work or productivity.
When an issue arises, administrators can access the diagnostic information directly from the computers and upload it to Microsoft through the Purview Portal. This process is like sending the gathered clues to a central location for analysis, ensuring that any problems can be addressed efficiently and effectively. The users continue with their tasks uninterrupted, much like the people in the detective's scenario who can go about their daily lives without interference.
This approach not only streamlines the troubleshooting process but also maintains a seamless work environment for everyone involved. It’s a way to ensure that both the technical and non-technical aspects of an organization can function smoothly, much like a well-oiled machine.
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2026-01-21 | RM Product Tags | Microsoft Information Protection, Microsoft Purview compliance portal | Microsoft Information Protection, Microsoft Purview |
| 2025-11-17 | RM Status | In development | Rolling out |
Last updated 4 weeks ago ago