499148 – Microsoft Copilot (Microsoft 365): Updated UI for the Copilot Chat Navigation Pane in Teams

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check before: 2025-10-01

Product:

Copilot, Teams

Platform:

US Instances, Web, World tenant

Status:

Launched

Change type:

Links:

Details:

The navigation pane has been repositioned from the right side to the left, offering a more intuitive layout. Despite the shift, it continues to host agents and conversation history, ensuring continuity in user experience. This redesign introduces new features, including access to the "All Conversations" page, which provides a comprehensive view of chat history. The change aims to enhance usability and streamline navigation within Copilot Chat.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-07-26

updated:
2025-11-17

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Interface Change
The repositioning of the navigation pane may confuse users who are accustomed to the previous layout, leading to potential inefficiencies in accessing chat features.
   - roles: End Users, Support Staff
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-the-new-copilot-chat-navigation-pane-in-teams/ba-p/3856780

Feature Accessibility
The introduction of the 'All Conversations' page may not be immediately understood by users, resulting in missed opportunities to utilize new features effectively.
   - roles: End Users, Training Coordinators
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-the-new-copilot-chat-navigation-pane-in-teams/ba-p/3856780

User Experience Disruption
Users may experience frustration and decreased productivity during the transition period as they adapt to the new layout and features without prior training or preparation.
   - roles: End Users, IT Support
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-the-new-copilot-chat-navigation-pane-in-teams/ba-p/3856780

Configutation Options**

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Opportunities**

Enhanced User Experience through Improved Navigation
The repositioning of the navigation pane to the left side aligns with common UI practices, making it easier for users to access features. This can lead to increased productivity as users spend less time searching for chat functionalities.
   - next-steps: Conduct user feedback sessions to assess the impact of the new layout on daily tasks and identify any further enhancements that could be made to the UI.
   - roles: End Users, Team Leaders, Product Managers
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/whats-new-in-microsoft-teams-june-2023/ba-p/3829630, https://www.microsoft.com/en-us/microsoft-365/blog/2023/06/15/introducing-the-new-microsoft-365-copilot-in-teams" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2023/06/15/introducing-the-new-microsoft-365-copilot-in-teams/

Increased Collaboration with All Conversations Page
The introduction of the 'All Conversations' page allows users to have a comprehensive view of their chat history, promoting better collaboration and reducing the time spent on finding past discussions. This can enhance project management and team coordination.
   - next-steps: Implement training sessions to familiarize users with the new 'All Conversations' feature and encourage its usage in team meetings and projects.
   - roles: Project Managers, Collaboration Teams, HR Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/06/15/introducing-the-new-microsoft-365-copilot-in-teams" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2023/06/15/introducing-the-new-microsoft-365-copilot-in-teams/, https://www.zdnet.com/article/microsoft-teams-updates-to-improve-productivity/

Streamlined IT Operations through User Feedback Integration
By actively seeking user feedback on the new UI and features, IT can prioritize updates and fixes that directly address user needs, leading to a more efficient IT operation and reduced support tickets.
   - next-steps: Establish a regular feedback loop with users through surveys and focus groups to continuously improve the IT service based on real user experiences.
   - roles: IT Administrators, User Experience Researchers, Support Teams
   - references: https://www.forbes.com/sites/bernardmarr/2023/07/03/how-user-feedback-can-improve-it-services/?sh=4e50f23c5a2b, https://www.microsoft.com/en-us/microsoft-365/blog/2023/06/15/introducing-the-new-microsoft-365-copilot-in-teams" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2023/06/15/introducing-the-new-microsoft-365-copilot-in-teams/

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-11-17RM StatusRolling outLaunched
2025-10-09RM ReleaseAugust CY2025October CY2025
2025-10-09RM StatusIn developmentRolling out

Last updated 3 months ago ago

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