497418 – Outlook: Expand and collapse folders when moving emails

Product:

Outlook

Platform:

US Instances, Web, Windows Desktop, World tenant

Status:

Rolling out

Change type:

Links:

Details:

Users can now expand and collapse folder trees in the move/copy email dialog. This makes it easier to navigate large folder structures and find the right destination faster, improving efficiency and control during email triage. #newoutlookforwindows

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2025-06-26

updated:
2025-11-19

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

summary for non-techies**

XXXXXXX ... free basic plan only

Direct effects for Operations**

User Experience
Users may experience confusion or frustration if they are not aware of the new expand/collapse feature, leading to inefficiencies in email management.
   - roles: End Users, IT Support Staff
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-expand-and-collapse-folders-when-moving-emails/ba-p/3701230

Training and Adaptation
Without proper training on the new feature, users may struggle to adapt, resulting in decreased productivity and potential errors in email organization.
   - roles: End Users, Training Coordinators
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-expand-and-collapse-folders-when-moving-emails/ba-p/3701230

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only