497135 – Microsoft Edge: Summarization, Translation, and Citation will soon be supported by Microsoft Copilot and Microsoft 365 Copilot Chat in our menus

Product:

Copilot, Copilot Chat, Microsoft 365 Copilot, Microsoft Edge

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Menus in Edge where the user has highlighted content in the browser will soon support a summarization, translation, and citation with Microsoft Copilot and Microsoft 365 Copilot Chat.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-06-24

updated:
2025-12-04

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Disruption
The introduction of new features without proper training may lead to confusion among users, resulting in decreased productivity as they struggle to adapt to the new functionalities.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot/, https://www.techradar.com/news/microsoft-edge-copilot-features

Increased Support Tickets
Unprepared changes can lead to a spike in support requests as users encounter issues or have questions about the new features, overwhelming IT support resources.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://www.zdnet.com/article/how-to-manage-it-support-tickets-effectively/, https://www.forbes.com/sites/bernardmarr/2023/09/15/the-importance-of-it-support-in-the-digital-age/

Configutation Options**

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explanation for non-techies**

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