496597 – Microsoft Copilot (Microsoft 365): Expanded Input Box on Copilot Chat

Product:

Copilot

Platform:

US Instances, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

Users will be able to expand the Input Box to a full screen view when they type long prompts with lengthy context or instructions. When users copy paste prompts from word editors the prompt box will maintain plain text formatting to sustain readability and review of the prompt.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2025-06-26

updated:
2025-10-09

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the expanded input box feature is implemented without proper user training, users may struggle to adapt to the new interface, leading to confusion and decreased productivity.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://www.techradar.com/news/microsoft-copilot-what-you-need-to-know

Increased Support Tickets
The introduction of the new feature without adequate preparation may lead to an increase in support tickets as users encounter issues or bugs, overwhelming the IT support team.
   - roles: IT Support, Helpdesk Staff
   - references: https://www.forbes.com/sites/bernardmarr/2023/09/30/the-impact-of-ai-on-it-support-and-helpdesk-operations/, https://www.zdnet.com/article/how-ai-is-changing-it-support/

Configutation Options**

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explanation for non-techies**

Imagine you're writing a lengthy legal document or a detailed report. You want to ensure every detail is correct and that the formatting is just right. Now, picture doing this on a small notepad versus a large, spacious desk. The notepad limits your space, making it difficult to see everything at once, while the desk gives you room to spread out and review your work comfortably.

This is similar to the new feature in Microsoft Copilot for Microsoft 365, where users can expand the input box to a full-screen view. When you have a long prompt or detailed instructions to input, this expanded view acts like that large desk, allowing you to see and manage all the information clearly without feeling cramped.

Additionally, when you copy and paste text from a word editor into this input box, it maintains plain text formatting. Think of it like transferring a document from one file folder to another without losing any of the organization or clarity. This ensures that the text remains easy to read and review, just as you intended.

This feature is designed to enhance user experience by providing more space and maintaining clarity, much like having the right tools and environment to work efficiently in any professional setting.