495463 – Microsoft Viva: Copilot Dashboard – Enhanced scope drilldown

Product:

Copilot, Microsoft Viva

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Leaders and managers can drilldown and explore data in Copilot Dashboard by indirect groups, unlocking a new layer of visibility into Copilot adoption and impact. #copilotcontrolsystem

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-05-30

updated:
2025-10-01

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Data Visibility Issues
Without proper preparation, the new drilldown feature may lead to confusion among users due to an overwhelming amount of data, making it difficult to extract actionable insights.
   - roles: Leaders, Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-viva-copilot-dashboard/

User Adoption Challenges
If the change is implemented without training, users may struggle to utilize the new features effectively, leading to decreased productivity and frustration.
   - roles: End Users, IT Support
   - references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-microsoft-viva-on-employee-experience/?sh=5c1e1e4e7b8e

Configutation Options**

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Data Protection**

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explanation for non-techies**

Imagine you're running a large law firm or managing a big team, and you want to understand how a new tool is being used across different departments. Think of it like trying to see how each team is using a new coffee machine in the office. You don't just want to know how many cups of coffee are being made, but also which teams are using it the most, and if it's helping them work better.

Microsoft Viva's Copilot Dashboard offers this kind of insight for digital tools. It's like having a dashboard that shows you not just the overall usage of the new coffee machine, but also breaks it down by department or team. This way, you can see if the investment in the coffee machine is paying off by making employees more productive or happier.

The "enhanced scope drilldown" feature allows leaders and managers to explore data by indirect groups. This means you can look at usage patterns not just by direct teams, but also by related groups or departments. It's like being able to see not only how the marketing team is using the coffee machine, but also how the sales team, who often collaborates with marketing, is benefiting from it.

This added layer of visibility helps you understand the broader impact of the tool, similar to how knowing the coffee machine's usage can help you decide if you need more machines or if the current setup is just right. By unlocking this new layer of visibility, you can make more informed decisions about resource allocation and support for different teams, ensuring that everyone is getting the most out of the tools available to them.