494152 – Microsoft Copilot (Microsoft 365): Copilot Extensibility – Hebrew support in Agent builder

Product:

Copilot

Platform:

Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

Hebrew support in Agent builder

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2025-05-16

updated:
2025-09-27

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
The introduction of Hebrew support without proper preparation may lead to user interface inconsistencies and confusion for users not familiar with the language, impacting overall user satisfaction and productivity.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://techcommunity.microsoft.com/t5/microsoft-365-developer-blog/announcing-copilot-extensibility-in-microsoft-365/ba-p/123456

Increased Support Tickets
Without adequate training and documentation for the new Hebrew support feature, there may be a surge in support tickets from users facing issues, leading to increased workload for IT support teams.
   - roles: IT Support, Helpdesk Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://techcommunity.microsoft.com/t5/microsoft-365-developer-blog/announcing-copilot-extensibility-in-microsoft-365/ba-p/123456

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

Microsoft is introducing Hebrew support in the Agent builder for Microsoft Copilot, part of the Microsoft 365 suite. This change is akin to adding a new language option to a smartphone's keyboard settings. Just as enabling a new language on your phone allows you to communicate with more people and access different content, adding Hebrew support in the Agent builder expands the tool's usability to Hebrew-speaking users.

Imagine you're a lawyer or manager who frequently collaborates with international clients. Being able to communicate in their native language can enhance understanding and efficiency. Similarly, with Hebrew support, businesses and organizations that operate in Hebrew-speaking regions can now leverage Microsoft Copilot's capabilities more effectively.

This development is available across various platforms, including desktop and web, ensuring that users can access these features wherever they work. Just like having a universal remote that works with multiple devices, this cross-platform availability ensures consistency and convenience for users, no matter what device they are using.

Overall, this update is about making technology more inclusive and accessible, allowing more people to benefit from the tools they use daily.