493752 – Microsoft Purview compliance portal: Cloud Attachments preservation for users on hold

Product:

Copilot, Exchange, Microsoft Viva Engage, OneDrive, Purview, Purview Communication Compliance, Purview compliance portal, SharePoint, Teams

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Enables cloud attachment preservation for users put on infinite hold so that file versions shared are preserved across any OneDrive or SharePoint site. This is a new capability which is different from the existing capability of applying label to cloud attachments and links present in OneDrive and SharePoint and shared in Exchange, Teams, Viva Engage and Copilot

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-05-28

updated:
2026-01-21

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Data Loss Risk
Without proper preparation, enabling cloud attachment preservation may lead to unintentional data loss if existing files are not properly backed up or if users are not informed about the changes, potentially resulting in lost versions of important documents.
   - roles: Compliance Officer, IT Administrator
   - references: https://techcommunity.microsoft.com/t5/security-compliance-identity/microsoft-purview-compliance-portal-cloud-attachments-preservation/ba-p/3741230

User Confusion
If users are not adequately prepared for the changes in how cloud attachments are preserved, they may experience confusion regarding file access and versioning, leading to decreased productivity and frustration.
   - roles: End User, Support Staff
   - references: https://techcommunity.microsoft.com/t5/security-compliance-identity/microsoft-purview-compliance-portal-cloud-attachments-preservation/ba-p/3741230

Configutation Options**

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Data Protection**

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IT Security**

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explanation for non-techies**

Imagine you have a big filing cabinet in your office where you keep all your important documents. Now, let's say you have a special drawer in that cabinet for documents that you might need to look at again in the future, even if you don't know exactly when. This is similar to what Microsoft is doing with its new feature in the Purview compliance portal.

When a user is put on "infinite hold," it's like marking their documents to be kept in that special drawer. This means that any files they share through OneDrive or SharePoint are preserved, even if they change over time. Think of it as making sure you have a copy of every version of a document you might need to refer back to, no matter how many times it gets updated.

Previously, you could label documents to keep track of them, much like putting a sticky note on a file to remind you of its importance. However, this new feature goes a step further by automatically preserving these documents and their versions without needing to label them individually. It's like having an assistant who makes sure every version of your important documents is safely stored in that special drawer, so you don't have to worry about losing track of any changes.

This capability is particularly useful for ensuring compliance and keeping records intact, which is crucial for legal, managerial, and HR purposes. By having this system in place, organizations can ensure that all necessary documents are preserved and accessible whenever needed, providing peace of mind and helping to meet regulatory requirements.