487857 – Microsoft 365 admin center: Manage SharePoint agents via Agents page

Product:

Copilot, Microsoft 365 admin center, SharePoint

Platform:

Online, Web, World tenant

Status:

Rolling out

Change type:

Links:

MC1169070

Details:

Admins can manage SharePoint agents as shared agents in the Agents page of the Microsoft 365 admin center. They will be able to block/unblock agents directly from Agent inventory.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-05-02

updated:
2025-10-09

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

Managing SharePoint agents in the Microsoft 365 admin center is becoming more streamlined with the introduction of the Agents page. Think of this new feature like managing a team of customer service representatives in a call center. Just as a manager can see which representatives are available, busy, or need assistance, the Agents page allows administrators to oversee SharePoint agents.

In this context, SharePoint agents are like virtual team members that help manage and automate tasks within SharePoint. The Agents page acts as a dashboard where you can view all your agents, similar to how a call center manager might look at a screen to see which agents are on calls or available to take new ones.

One of the key functionalities of this page is the ability to block or unblock agents. Imagine if a customer service representative is not performing well or is on a break; a manager might temporarily take them off the call queue. Similarly, if a SharePoint agent is causing issues or needs to be paused for maintenance, an admin can block it from the Agents page. Once the issue is resolved, the agent can be unblocked and put back into action, just like a representative returning to their duties.

This new feature is part of the Microsoft 365 admin center, which is like the central control room for managing all your Microsoft 365 services. It helps keep everything organized and running smoothly, ensuring that your SharePoint environment is as efficient and effective as possible. This update aims to give administrators more control and visibility over their SharePoint agents, making it easier to manage and troubleshoot any issues that arise.