check before: 2026-03-01
Product:
Copilot, Defender, Microsoft 365 Apps, OneNote
Platform:
Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Organizations can build their own collections of prompts that are tailored to their business needs and workflows and distribute these to all users within the tenant.
Change Category:
XXXXXXX ... free basic plan only
Scope:
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Release Phase:
General Availability
Created:
2025-03-25
updated:
2025-12-09
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Confusion and Misuse of Prompts
Without proper preparation and training, users may misunderstand or misuse the prompts, leading to incorrect outputs and decreased productivity.
- roles: End Users, Team Leaders
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-can-it-help-your-business/
Increased Support Requests
The introduction of new prompts without adequate preparation may lead to a surge in support requests as users encounter issues or confusion, straining IT resources.
- roles: IT Support Staff, Help Desk Agents
- references: https://www.techradar.com/news/microsoft-365-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-365-copilot-what-it-is-and-how-it-works/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-12-09 | RM Release | December CY2025 | March CY2026 |
| 2025-06-14 | RM Release | June CY2025 | December CY2025 |
| 2025-05-23 | RM Product Tags | Microsoft Defender for Cloud, Excel, OneNote, PowerPoint, Word | Excel, Microsoft Copilot (Microsoft 365), OneNote, PowerPoint, Word |
| 2025-05-16 | RM Release | May CY2025 | June CY2025 |
| 2025-05-16 | RM Product Tags | Microsoft Copilot (Microsoft 365), Excel, OneNote, PowerPoint, Word | Microsoft Defender for Cloud, Excel, OneNote, PowerPoint, Word |
Last updated 2 months ago ago
