485753 – Outlook: Add folders from a .pst file to Favorites in new Outlook for Windows

Product:

Outlook

Platform:

Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

With this update of support for .pst files (a.k.a. Outlook Data File) in the new Outlook for Windows, users will be only able to add folders from a .pst file to Favorites. Future releases of new Outlook will expand the support for .pst file capabilities. #newoutlookforwindows #pstfilesupport.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-03-22

updated:
2025-06-04

Docu to Check

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MS workload name

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summary for non-techies**

The latest Outlook for Windows update allows users to add folders from a .pst file to their Favorites, improving accessibility by enabling direct access to specific folders without navigating the entire .pst file.

Direct effects for Operations**

Limited Functionality of PST Files
Users may experience frustration due to the inability to access all features of PST files, leading to decreased productivity and potential data management issues.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-add-folders-from-a-pst-file-to-favorites-in-new-outlook-for-windows/

User Experience Degradation
The change may lead to confusion among users who are accustomed to the previous functionality, resulting in a negative impact on user satisfaction and increased support requests.
   - roles: End Users, Help Desk Technicians
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-add-folders-from-a-pst-file-to-favorites-in-new-outlook-for-windows/

Configutation Options**

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explanation for non-techies**

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