485719 – Microsoft Copilot (Microsoft 365): Receive coaching on your writing in Copilot in Word

Product:

Copilot, Microsoft 365 Apps

Platform:

US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

The Copilot context menu will include an option for getting AI-generated coaching. Copilot will review the writing and offer suggestions for high-impact areas, such as logical structure, flow, and tone.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2025-05-02

updated:
2025-12-18

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

summary for non-techies**

XXXXXXX ... free basic plan only

Direct effects for Operations**

User Experience Degradation
If the Copilot feature is implemented without proper training or user guidance, users may find the AI suggestions confusing or irrelevant, leading to frustration and decreased productivity.
   - roles: End Users, Content Creators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-will-it-change-the-way-we-work/

Increased Support Tickets
The introduction of AI-generated coaching may lead to an increase in support requests from users who are unfamiliar with the new feature, resulting in a backlog and longer resolution times.
   - roles: IT Support Staff, Help Desk Agents
   - references: https://www.techradar.com/news/microsoft-365-copilot-is-a-game-changer-but-it-could-lead-to-more-support-issues, https://www.zdnet.com/article/microsoft-365-copilot-what-it-is-and-what-it-means-for-businesses/

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

Imagine you're writing a legal brief or a detailed report. Just like how a seasoned editor might go through your draft, pointing out areas where the argument could be clearer or the tone more persuasive, Microsoft Copilot in Word acts as your digital writing coach. It reviews your document and provides suggestions on how to improve its structure, flow, and tone.

Think of it as having a virtual assistant who reads your work and offers constructive feedback to enhance its impact. Instead of simply checking for spelling or grammar errors, Copilot dives deeper, much like a mentor who guides you on how to present your ideas more effectively. This tool can be particularly useful when you're aiming to make your writing more compelling or when you're unsure if your message is coming across as intended.

For instance, if your document has a lot of complex legal jargon, Copilot might suggest ways to simplify the language for better understanding. Or, if the tone of your report is too formal for the intended audience, it might recommend a more conversational style. It's like having a personal writing coach available at your fingertips, helping you to refine your communication skills and make your documents more impactful.