483487 – Outlook: New Outlook for Windows – Reply To header

Product:

Outlook, Windows

Platform:

Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

Users will be able to toggle a "Reply to" field in the email compose form, which will allow them to add one or multiple addresses which will be used as the recipients for any replies to that message. #newoutlookforwindows

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-03-12

updated:
2026-02-19

Docu to Check

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MS workload name

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summary for non-techies**

The new "Reply to" feature in Outlook for Windows allows users to specify a different email address for replies, directing responses to a designated address rather than the sender's original address, which is useful for managing communications in business settings.

Direct effects for Operations**

User Experience Disruption
Users may experience confusion or frustration due to the new 'Reply to' field, leading to potential miscommunication if they are not adequately informed about the change.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-outlook-for-windows/

Increased Support Tickets
The introduction of the new feature without proper training may lead to an increase in support tickets as users seek help on how to use the new 'Reply to' functionality.
   - roles: Support Staff, IT Helpdesk
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-outlook-for-windows/

Configutation Options**

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explanation for non-techies**

XXXXXXX ... free basic plan only