481826 – Add multiple SharePoint agents in a single Teams conversation

Product:

Copilot, SharePoint, Teams

Platform:

Online, Web, World tenant

Status:

Launched

Change type:

Links:

Details:

Users can include more than one SharePoint agent as a participant in a Teams group chat, meeting chat, or channel.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-02-15

updated:
2025-09-24

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Increased Complexity in Communication
Adding multiple SharePoint agents may lead to confusion among users regarding which agent to address for specific queries, potentially resulting in miscommunication and delays in responses.
   - roles: Team Members, Project Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-multiple-sharepoint-agents-in-teams/

Performance Issues
The introduction of multiple SharePoint agents in a single conversation could lead to performance degradation in Teams, such as lagging or freezing, especially if the agents are processing large amounts of data simultaneously.
   - roles: IT Support Staff, End Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/teams-performance-issues-and-how-to-resolve-them/ba-p/123456

Configutation Options**

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explanation for non-techies**

Imagine you're in a meeting room with a few colleagues, and each of you has a different expertise. One person knows all about legal contracts, another is great with numbers, and a third is an expert in human resources. When a question arises, you can turn to the right person for the right answer. This is similar to what Microsoft is doing by allowing multiple SharePoint agents to join a single Teams conversation.

In the digital world, SharePoint agents are like these experts. They can help you find documents, answer questions, or provide insights based on the data stored in SharePoint. By allowing more than one SharePoint agent to be part of a Teams chat, it's like having multiple experts in the room at the same time. You can get a broader range of information and support without having to leave the conversation or switch between different tools.

This change is particularly useful in group chats, meeting chats, or channel discussions within Teams. Just as you might have a lively discussion in a meeting room where everyone contributes their knowledge, multiple SharePoint agents can provide diverse insights and assistance directly within your Teams environment. This integration aims to make collaboration smoother and more efficient, allowing you to access the information you need without any extra steps.

In summary, adding multiple SharePoint agents to a Teams conversation is like having a team of experts ready to assist you, ensuring that you have all the information you need at your fingertips. This development enhances collaboration by making it easier to access and share knowledge within your organization.