481152 – Windows 365: Local desktop access for Windows 365 Boot user (archived)

Product:

Windows, Windows 365

Platform:

Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

This feature enables end users to return to their physical PC using the CTRL-ALT-DEL screen or from Cloud PC error screens when their device is in Boot mode. Administrators can configure and customize this feature within the Guided Scenario for Boot.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-02-19

updated:
2025-05-02

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

Windows 365 is introducing a feature that allows users to switch back to their physical PC from a Cloud PC session using the CTRL-ALT-DEL keys, with customization options available for administrators through a Guided Scenario.

Direct effects for Operations**

User Experience Disruption
If the change is implemented without preparation, users may experience confusion or frustration when attempting to access their local desktop, leading to decreased productivity and potential errors in their work.
   - roles: End Users, IT Support Staff
   - references: https://techcommunity.microsoft.com/t5/windows-it-pro-blog/windows-365-local-desktop-access-for-windows-365-boot-user/ba-p/3651230

Increased Support Tickets
Unprepared changes can lead to a spike in support tickets as users encounter issues with the new feature, overwhelming IT support resources and delaying resolution times.
   - roles: IT Support Staff, System Administrators
   - references: https://www.zdnet.com/article/how-to-manage-windows-365-boot-and-local-desktop-access/

Configutation Options**

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explanation for non-techies**

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