480726 – Microsoft Viva: SharePoint agent analytics on Viva Insights

Product:

Microsoft Viva, Microsoft Viva Insights, SharePoint

Platform:

Online, Web, World tenant

Status:

In development

Change type:

Links:

Details:

Explore how your employees used key SharePoint agent features over a given time period and understand the ROI. #copilotcontrolsystem

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-02-14

updated:
2026-01-06

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the implementation of Microsoft Viva Insights is rushed, users may experience slow performance or unresponsive features in SharePoint, leading to frustration and decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva/ba-p/2021230

Data Privacy Concerns
Without proper preparation, the integration of analytics features may lead to unauthorized data access or breaches, raising concerns about user privacy and compliance with GDPR regulations.
   - roles: Compliance Officers, Data Protection Officers
   - references: https://www.eugdpr.org/, https://www.microsoft.com/en-us/trustcenter/privacy

Configutation Options**

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Data Protection**

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explanation for non-techies**

Microsoft Viva is a platform designed to enhance employee experience by integrating various tools and insights. One of its components, Viva Insights, provides valuable analytics on how employees interact with key features in SharePoint. This can be likened to a fitness tracker for your organization’s digital workspace. Just as a fitness tracker monitors your physical activity and provides insights to improve your health, Viva Insights tracks how employees use SharePoint and offers data to optimize productivity and collaboration.

Imagine your organization as a bustling city. SharePoint acts as the infrastructure, like roads and bridges, facilitating the flow of information and collaboration. Viva Insights functions as the city planner, analyzing traffic patterns and suggesting improvements to ensure smooth operations. By understanding how employees use SharePoint, managers can identify which features are most beneficial and which might need more training or promotion.

This analysis helps in determining the return on investment (ROI) of SharePoint features. For instance, if a particular feature is heavily used and leads to increased productivity, it indicates a positive ROI. Conversely, if a feature is underutilized, it might be worth investigating whether it needs more visibility or if it’s not meeting employee needs.

In practice, this means that managers and HR staff can make informed decisions about where to allocate resources, whether that’s in further training, feature enhancements, or even deciding which tools to prioritize. It’s like a chef in a restaurant analyzing which dishes are most popular and profitable, then adjusting the menu accordingly to maximize customer satisfaction and business success.

Overall, Microsoft Viva Insights provides a window into the digital habits of your workforce, enabling you to fine-tune your SharePoint environment for optimal efficiency and employee satisfaction.