478647 – Microsoft Copilot (Microsoft 365): In Copilot Pages, the Chat can now be used to modify the Page

Product:

Copilot, Microsoft Loop

Platform:

Web, World tenant

Status:

Launched

Change type:

Links:

Details:

When a Chat and a Page are open side by side, prompts within the Chat can now be used to modify or add to the contents of the Page.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-03-11

updated:
2026-01-29

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Copilot in Microsoft 365 now features a "Chat" function that allows users to input prompts or instructions, enabling real-time document modifications or additions, similar to having a smart assistant directly update your work, and is part of Microsoft Loop for enhanced collaboration.

Direct effects for Operations**

User Experience Disruption
Users may experience confusion or frustration if the Chat functionality alters Page content unexpectedly, leading to potential loss of important information or context.
   - roles: End Users, Content Creators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://techcommunity.microsoft.com/t5/microsoft-loop-blog/what-s-new-in-microsoft-loop/ba-p/123456

Increased Support Tickets
The introduction of the Chat feature without adequate training may lead to an increase in support requests as users struggle to adapt to the new functionality.
   - roles: IT Support Staff, End Users
   - references: https://www.forbes.com/sites/bernardmarr/2023/09/30/the-impact-of-ai-on-business-operations/, https://www.zdnet.com/article/how-ai-is-changing-the-way-it-support-works/

Configutation Options**

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explanation for non-techies**

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