473888 – Microsoft Viva: Viva Glint – Zero downtime for Viva Glint releases (archived)

Product:

Microsoft Viva, Microsoft Viva Glint

Platform:

Web, World tenant

Status:

Launched

Change type:

Links:

Details:

Viva Glint releases previously needed several hours of downtime. With this feature, future releases will be transparent to customers, requiring no downtime planning.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2024-12-20

updated:
2025-02-28

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Disruption
If the change is implemented without proper preparation, users may experience unexpected behavior or bugs during the transition period, leading to frustration and decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva-glint/ba-p/2151230

Integration Issues
Unprepared changes may lead to integration issues with other systems or tools that rely on Viva Glint, causing disruptions in workflows and data inconsistencies.
   - roles: System Administrators, Integration Specialists
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva-glint/ba-p/2151230

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

Microsoft Viva Glint is undergoing a significant change that will make updates and new releases much smoother for users. Previously, when a new version of Viva Glint was released, it required several hours of downtime. This meant that users had to plan around these downtimes, which could disrupt their work schedules and productivity.

Imagine this scenario: you own a popular coffee shop, and every time you want to introduce a new coffee blend or upgrade your equipment, you have to close the shop for a few hours. This not only affects your daily sales but also inconveniences your regular customers who rely on their morning coffee fix. Now, picture being able to make these changes seamlessly, without closing the shop or interrupting your service. Your customers can continue enjoying their coffee while you make improvements behind the scenes.

This is essentially what Microsoft is doing with Viva Glint. Future updates will be implemented without any downtime, meaning users won't even notice when a new version is rolled out. They can continue using the platform without any interruptions, just like customers enjoying their coffee while the shop quietly updates its offerings.

For managers, HR staff, and lawyers, this means that there will be no need to allocate time for planning around system downtimes. Workflows can continue uninterrupted, and any improvements or new features will be available immediately without any hassle. This change aims to enhance productivity and ensure a smoother experience for all users involved.