check before: 2025-09-01
Product:
Outlook
Platform:
Online, US Instances, Windows Desktop, World tenant
Status:
Rolling out
Change type:
Links:
Details:
Online archive mailboxes will appear in the folder pane alongside other accounts, making it easier to access archived content for shared mailboxes. #newoutlookforwindows
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability, Targeted Release
Created:
2024-12-18
updated:
2025-09-24
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
Access Issues
Users may experience difficulties accessing archived content if the online archive feature is not properly configured, leading to potential delays in retrieving important emails.
- roles: End Users, IT Support
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-online-archive-for-shared-mailboxes-in-the-new-outlook-for-windows/ba-p/3701230
User Experience Degradation
Without proper preparation, the integration of online archives may confuse users, resulting in a negative user experience as they navigate between shared mailboxes and archives.
- roles: End Users, Training Coordinators
- references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-online-archive-for-shared-mailboxes-in-the-new-outlook-for-windows/ba-p/3701230
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
The new Outlook for Windows is introducing a feature that makes managing emails more convenient, especially for those who handle shared mailboxes. Imagine you have a large filing cabinet (your email account) where you store all your documents (emails). Over time, this cabinet can get cluttered, making it hard to find what you need quickly. To solve this, you might have a separate cabinet or section for older documents that you don't need to access as often but still want to keep (your online archive).
With this update, the online archive for shared mailboxes will be more accessible. It's like having a special drawer in your filing cabinet that's always within reach, right next to your main files. This means you can easily move between your current emails and your archived ones without having to go through a complicated process or open a different cabinet. This change is particularly useful for teams that manage shared mailboxes, as it allows everyone to quickly find and reference older emails that are still important.
In practical terms, when you open Outlook, you'll see the online archive listed alongside your other email accounts in the folder pane. This setup is similar to having all your filing cabinets in one place, making it easier to switch between them and find the documents you need. It streamlines the process of managing emails, especially for those who need to keep track of both current and past communications in shared mailboxes.
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
change history
| Date | Property | old | new |
| 2025-09-24 | RM Status | In development | Rolling out |
| 2025-07-02 | RM Release | July CY2025 | September CY2025 |
| 2025-05-02 | RM Release | April CY2025 | July CY2025 |
| 2025-02-11 | RM Release | March CY2025 | April CY2025 |
Last updated 4 months ago ago
