473439 – Outlook: Online archive for shared mailboxes in the new Outlook for Windows

Outlook logo

check before: 2025-09-01

Product:

Outlook, Windows

Platform:

Online, US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

Online archive mailboxes will appear in the folder pane alongside other accounts, making it easier to access archived content for shared mailboxes. #newoutlookforwindows

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-12-18

updated:
2026-02-28

Docu to Check

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MS workload name

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summary for non-techies**

The new Outlook for Windows now displays online archive mailboxes for shared mailboxes directly in the folder pane, simplifying access and management of archived emails for users like lawyers, managers, and HR staff.

Direct effects for Operations**

Access Issues
Users may experience difficulties accessing archived content if the online archive feature is not properly configured, leading to potential delays in retrieving important emails.
   - roles: End Users, IT Support
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-online-archive-for-shared-mailboxes-in-the-new-outlook-for/ba-p/3731230

User Experience Degradation
Without proper preparation, users may find the new layout confusing, leading to frustration and decreased productivity as they adapt to the changes in the folder pane.
   - roles: End Users, Training Coordinators
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-online-archive-for-shared-mailboxes-in-the-new-outlook-for/ba-p/3731230

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2026-02-28RM StatusRolling outLaunched
2025-09-24RM StatusIn developmentRolling out
2025-07-02RM ReleaseJuly CY2025September CY2025
2025-05-02RM ReleaseApril CY2025July CY2025
2025-02-11RM ReleaseMarch CY2025April CY2025

Last updated 2 weeks ago ago

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