422308 – Microsoft Copilot (Microsoft 365): Lists in Context IQ

Product:

Copilot, SharePoint

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Users will be able to search for and select SharePoint Lists through the Context IQ menu to help ground their prompts when using Copilot Chat.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-07-03

updated:
2026-01-16

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the integration of SharePoint Lists into Copilot Chat is implemented without proper preparation, users may experience confusion and frustration due to unexpected changes in the interface and functionality, leading to decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://techcommunity.microsoft.com/t5/microsoft-365-developer-blog/introducing-context-iq-in-microsoft-copilot/ba-p/123456

Increased Support Tickets
The lack of preparation for the new feature may result in a surge of support tickets as users encounter issues or misunderstandings regarding the new functionality, overwhelming IT support resources.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-ai-on-it-support/?sh=5b1c1e4e4f3b, https://www.zdnet.com/article/how-ai-is-changing-it-support/

Configutation Options**

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explanation for non-techies**

Imagine you’re at a library, and you have a helpful assistant who knows exactly where every book is located. You ask this assistant for a book on a specific topic, and they quickly find it for you, saving you time and effort. This is similar to what Microsoft Copilot is doing with SharePoint Lists through the Context IQ menu.

When using Copilot Chat, you can think of it as having a conversation with a knowledgeable assistant. However, to make the conversation more productive, you need specific information, like a particular list from SharePoint. The Context IQ menu acts like a search tool within this conversation, allowing you to find and select the right SharePoint List quickly. This helps you provide more context to your prompts, making your interaction with Copilot more efficient and relevant.

In simpler terms, it's like having a smart search engine at your fingertips while you chat with an expert. This integration helps you get the precise information you need without having to leave the conversation or manually search through multiple lists. It streamlines the process, much like how an efficient library assistant would streamline your search for a book.