418130 – Microsoft Viva: Viva Glint – Custom question benchmark mapping (archived)

Product:

Microsoft Viva, Microsoft Viva Glint

Platform:

Web, World tenant

Status:

Launched

Change type:

Links:

Details:

Enables survey creators to associate custom questions with Glint standard questions to leverage benchmark comparisons in the reporting UI. This customization ensures that survey creators can tailor Glint standard questions to their specific needs while gaining valuable insights from benchmark data.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2024-10-25

updated:
2025-02-28

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Disruption
If the change is implemented without proper preparation, users may face confusion or frustration due to the introduction of new custom question mappings that are not well communicated, leading to a potential decrease in survey participation rates.
   - roles: Survey Creators, HR Managers
   - references: https://www.microsoft.com/en-us/microsoft-viva, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/introducing-microsoft-viva-glint-custom-question-benchmark-mapping/ba-p/123456

Data Integrity Issues
Without adequate preparation, the integration of custom questions with standard benchmarks may lead to inconsistencies in data reporting, resulting in inaccurate insights and decision-making.
   - roles: Data Analysts, Business Leaders
   - references: https://www.microsoft.com/en-us/microsoft-viva, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/introducing-microsoft-viva-glint-custom-question-benchmark-mapping/ba-p/123456

Configutation Options**

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explanation for non-techies**

Microsoft Viva is introducing a new feature called Viva Glint, which allows survey creators to customize their surveys more effectively. Imagine you're organizing a community event and want to know how people feel about it. You might have a set of standard questions, like "How satisfied are you with the event?" But, you also want to ask specific questions relevant to your event, such as "How did you find the location of the event?"

With Viva Glint, you can take your custom questions and align them with these standard questions. This is like comparing apples to apples, even if your apples are a bit different. By doing this, you can still use the benchmark data that Glint provides. Benchmark data is like a report card that shows how your event stacks up against similar events in terms of satisfaction.

This feature is helpful because it lets you tailor the survey to your specific needs while still gaining insights from the broader data pool. It's like being able to add your own ingredients to a recipe but still being able to compare your dish to a classic version. This way, you get the best of both worlds: customization and valuable comparison data.