406167 – Microsoft Defender for Office 365: Third party add-in user report can be sent to Microsoft for analysis (archived)

Product:

Defender, Defender for Office 365, Exchange, Outlook

Platform:

Online, Web, World tenant

Status:

Launched

Change type:

Links:

MC962528

Details:

Admins and security analysts of organizations who use a third-party reporting add-in in Outlook can configure using user-reported settings to send their user reports to Microsoft for analysis and learning.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-07-13

updated:
2025-05-02

Docu to Check

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MS workload name

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Direct effects for Operations**

- Impact on IT Operations
- Increased data flow to Microsoft
- Potential for increased latency in email services during peak reporting times
- Role impacted: IT Operations Managers
- Need for monitoring and management of user-reported data
- Additional workload for IT administrators to ensure compliance with data protection regulations (e.g., GDPR)
- Role impacted: IT Administrators, Compliance Officers

- Impact on IT Services
- Dependency on Microsoft’s analysis and response time
- Delays in receiving feedback or improvements from Microsoft could hinder the effectiveness of the add-in
- Role impacted: Service Managers, IT Support Teams
- Potential integration issues with existing security protocols
- Conflicts with current security measures may arise, requiring adjustments or updates
- Role impacted: Security Analysts, IT Architects

- Impact on IT Users
- Changes in user experience with the add-in
- Users may experience confusion or frustration if the reporting process is not clearly communicated
- Role impacted: End Users, User Experience Designers
- Increased awareness and responsibility for reporting issues
- Users may feel overwhelmed by the new reporting feature, leading to potential misuse or underreporting
- Role impacted: Training Coordinators, User Support Teams

References:
- Microsoft Defender for Office 365 documentation: [Microsoft Docs](https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/defender-for-office-365)
- GDPR compliance guidelines: [European Commission](https://ec.europa.eu/info/law/law-topic/data-protection/eu-data-protection-rules_en)

Opportunities**

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Potentional Risks**

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Data Protection**

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Hypothetical Work Council Statement**

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DPIA Draft**

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