399925 – Microsoft Copilot (Microsoft 365): Reference PDF files in Copilot in Word (archived)

Product:

Copilot, Microsoft 365 Apps

Platform:

Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

Users can now reference PDF files for Copilot to work with while generating content in Word.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2024-06-15

updated:
2024-07-09

Docu to Check

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MS workload name

XXXXXXX ... free basic plan only

Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for IT support
- Users may require assistance with integrating PDF files into Copilot workflows.
- IT Helpdesk staff will need training on new features and troubleshooting.
- Roles impacted: IT Helpdesk, IT Support Staff.
- Potential for system performance issues
- Increased usage of Copilot may lead to higher resource consumption on servers.
- Need for monitoring tools to assess performance and mitigate risks.
- Roles impacted: IT Operations, System Administrators.

- Direct Impact on IT Services
- Changes in document management processes
- Users may alter how they store and manage PDF files, impacting existing workflows.
- Potential need for updates to document management policies and training.
- Roles impacted: Document Management Teams, Compliance Officers.
- Dependency on Microsoft 365 services
- Reliance on stable Microsoft 365 services for Copilot functionality.
- Any outages or issues with Microsoft services could directly affect user productivity.
- Roles impacted: IT Operations, Service Managers.

References:
- Microsoft Copilot Overview: https://www.microsoft.com/en-us/microsoft-365/copilot
- Microsoft 365 Service Health: https://portal.office.com/adminportal/home/servicehealth