396726 – Microsoft Viva: Viva Engage change log for leaders and audiences identified (archived)

Product:

Microsoft Viva, Microsoft Viva Engage

Platform:

Web, World tenant

Status:

Launched

Change type:

Links:

Details:

Admins and corporate communicators will be able to see any leaders who were added or removed in Viva Engage, as well as any audiences and removed from a leader in Viva Engage.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2024-05-16

updated:
2024-07-26

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

Direct effects for Operations**

- Direct Impact on IT Operations
- Increased monitoring requirements for user engagement and leader visibility in Viva Engage
- Roles impacted: IT Administrators, IT Operations Managers
- Dependency: Requires integration with existing monitoring tools to track changes in leadership and audience configurations
- Potential need for additional training for IT staff on new features and functionalities of Viva Engage
- Roles impacted: IT Support Staff, IT Trainers
- Dependency: Training materials and sessions must be updated to reflect changes in the platform

- Direct Impact on IT Services
- Changes in user access and permissions may lead to temporary disruptions in service availability
- Roles impacted: End Users, Corporate Communicators
- Dependency: User access management systems must be synchronized with Viva Engage updates to prevent access issues
- Increased demand for support tickets related to the new visibility features and user experience changes
- Roles impacted: IT Support Staff, Help Desk Personnel
- Dependency: Help desk systems may need to be adjusted to handle an influx of inquiries regarding the new functionalities

References:
- Microsoft Viva Engage Overview: [Microsoft Viva](https://www.microsoft.com/en-us/microsoft-viva/engage)
- Change Management Best Practices: [ITIL Change Management](https://www.axelos.com/best-practice-solutions/itil)

Data Protection**

XXXXXXX ... paid membership only