check before: 2024-06-01
Product:
Copilot, Forms
Platform:
Web, World tenant
Status:
Launched
Change type:
Links:
Details:
Copilot in Forms assists form owners by recommending optimal distribution channels and settings for sending forms or quizzes. This includes leveraging email, social media, and QR codes to maximize the benefits of digital forms and quizzes.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-05-14
updated:
2024-07-18
Docu to Check
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MS workload name
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Direct effects for Operations**
- Impact on IT Operations and Services
- Increased demand on IT infrastructure due to higher response rates from forms and quizzes
- Potential strain on servers and databases managing form submissions
- Risk of performance degradation or outages if infrastructure is not scaled appropriately
- Roles impacted: IT Operations Team, Database Administrators
- Integration challenges with existing IT services
- Need for compatibility checks with current systems (e.g., CRM, data analytics tools)
- Possible disruptions in data flow if integration is not seamless
- Roles impacted: IT Integration Specialists, Application Support Teams
- Impact on IT Users and Administrators
- User experience changes due to new distribution recommendations
- Users may face confusion or resistance to new methods of form distribution (e.g., QR codes)
- Training requirements for users to effectively utilize new features
- Roles impacted: End Users, Training Coordinators
- Increased administrative workload for monitoring and managing form responses
- Administrators may need to implement new reporting tools or dashboards to track response metrics
- Potential for increased support tickets related to the new features
- Roles impacted: IT Helpdesk, System Administrators
References:
- Microsoft 365 Copilot Overview: [Microsoft Official Documentation](https://www.microsoft.com/en-us/microsoft-365/copilot)
- Impact of Digital Transformation on IT Operations: [Gartner Research](https://www.gartner.com/en/information-technology)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-07-18 | RM Status | Rolling out | Launched |
| 2024-07-04 | RM Status | In development | Rolling out |
| 2024-06-04 | RM Release | May CY2024 | June CY2024 |
Last updated 8 months ago ago
