check before: 2024-06-01
Product:
Outlook
Platform:
Online, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Links:
Details:
With this latest update, users can now easily view their online archive storage directly within the Outlook application. By displaying online archive storage information, users can proactively manage their email storage and make informed decisions about archiving, cleaning, and their regular and archived folders. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-03-08
updated:
2024-08-21
Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations and Services
- Increased Storage Management Needs
- Users will have greater visibility into their online archive storage, leading to potential increases in storage management requests.
- IT administrators may need to adjust storage policies and monitor usage patterns more closely.
- Roles impacted: IT Administrators, Storage Management Teams.
- Potential for Increased Support Tickets
- As users familiarize themselves with the new feature, there may be a spike in support tickets related to archiving processes and storage management.
- IT support teams will need to prepare for an influx of inquiries, which could strain resources.
- Roles impacted: IT Support Staff, Help Desk Teams.
- Dependencies and Interdependencies with Other IT Services
- Integration with Email Management Systems
- The new feature may require updates or adjustments to existing email management systems and policies, impacting overall email service performance.
- IT teams will need to ensure compatibility with other services that rely on email storage and archiving.
- Roles impacted: IT Operations Teams, Email System Administrators.
- User Training and Documentation Updates
- The introduction of this feature necessitates updates to user training materials and documentation, which may require additional resources and time.
- Ensuring users are adequately trained on the new functionality will be critical to minimizing confusion and support requests.
- Roles impacted: Training and Development Teams, IT Documentation Specialists.
References:
- Microsoft Outlook Updates: [Microsoft Official Blog](https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-new-features/)
- IT Change Management Best Practices: [ITIL Foundation](https://www.axelos.com/best-practice-solutions/itil)
** AI generated content. This information is not reliable.
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change history
| Date | Property | old | new |
| 2024-08-21 | RM Status | Rolling out | Launched |
| 2024-06-20 | RM Status | In development | Rolling out |
Last updated 7 months ago
