383533 – Outlook: Collapsible Date Headers on Outlook on the Web and the New Outlook for Windows (archived)

Product:

Outlook

Platform:

US Instances, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

You now can collapse and expand the date headers in the Message List when you've chosen "Show date headers in the message list" in your Settings. Collapse all emails from "This week" to quickly get to the rest of the emails from "This month."

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-02-15

updated:
2024-07-17

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations and Services
- Potential Increase in Support Tickets
- Users may experience confusion or difficulty in navigating the new collapsible date headers feature.
- IT support teams may see an uptick in inquiries related to the functionality and usability of the new feature.
- Roles impacted: IT Support Staff, Help Desk Technicians.

- Changes in User Training and Documentation
- Existing training materials may need updates to include the new feature, requiring additional resources and time.
- Users may require refresher training sessions to adapt to the new interface, impacting productivity.
- Roles impacted: IT Trainers, Documentation Specialists.

- Dependencies and Interdependencies with Other IT Services
- Integration with Email Archiving and Compliance Tools
- If the new feature affects how emails are archived or retrieved, it may impact compliance with data retention policies.
- Users may face challenges in accessing archived emails if the new date headers alter search functionalities.
- Roles impacted: Compliance Officers, Data Governance Teams.

- Collaboration with Other Microsoft 365 Services
- Changes in Outlook may affect integration with Teams and SharePoint, particularly in how users access and share emails.
- Users may experience disruptions in workflows that rely on seamless transitions between Outlook and other Microsoft 365 applications.
- Roles impacted: Project Managers, Team Leaders, End Users.

References:
- Microsoft Outlook Updates: [Microsoft 365 Blog](https://www.microsoft.com/en-us/microsoft-365/blog/)
- User Training Resources: [Microsoft Learn](https://learn.microsoft.com/en-us/training/)

(Note: The links provided are for illustrative purposes and may not directly reference the specific change mentioned.)