379674 – Outlook: OneDrive for Business available in classic Outlook for Windows (archived)

Product:

OneDrive, Outlook

Platform:

Windows Desktop, World tenant

Status:

Launched

Change type:

User impact

Links:

Details:

Quickly access your OneDrive without having to leave Outlook! Users can find and use the OneDrive app in classic Outlook for Windows, for a consistent and fast experience.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
Current Channel, Preview

Created:
2024-01-19

updated:
2024-08-30

Public Preview Start Date

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Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for support and troubleshooting related to the integration of OneDrive within Outlook.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Potential performance issues or slowdowns in Outlook due to the additional functionality.
- Roles impacted: IT Operations Managers, System Administrators
- Need for monitoring and management of network bandwidth due to increased file access and sharing through OneDrive.
- Roles impacted: Network Administrators, IT Infrastructure Managers

- Direct Impact on IT Services
- Changes in service availability or performance metrics for both Outlook and OneDrive, potentially affecting SLAs.
- Roles impacted: Service Level Managers, IT Service Managers
- Risk of service interruptions during the rollout phase, leading to user dissatisfaction.
- Roles impacted: Change Managers, Incident Managers
- Dependencies on other integrated services (e.g., SharePoint, Teams) that may also be affected by the changes in OneDrive functionality.
- Roles impacted: Application Managers, Integration Specialists

- Direct Impact on IT Users
- User training and adaptation required for the new OneDrive functionality within Outlook, which may lead to initial productivity loss.
- Roles impacted: End Users, Department Managers
- Potential confusion or frustration among users if the integration does not work as expected or if there are bugs.
- Roles impacted: End Users, User Experience Designers
- Changes in file sharing and collaboration workflows that may require updates to existing processes or documentation.
- Roles impacted: Business Analysts, Process Owners

References:
- Microsoft 365 Blog: [OneDrive integration in Outlook](https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/onedrive-for-business-in-classic-outlook-for-windows/)
- Microsoft Docs: [OneDrive for Business Overview](https://docs.microsoft.com/en-us/onedrive/onedrive-for-business)

Opportunities**

- Enhanced Collaboration Features
- Opportunity to integrate OneDrive for Business directly within Outlook allows users to share files seamlessly without switching applications.
- Roles that might profit:
- Project Managers: Streamlined file sharing can enhance project collaboration.
- Sales Teams: Quick access to shared documents can improve client interactions.

- Improved User Experience
- The integration provides a consistent user interface, reducing the learning curve and increasing productivity as users can manage emails and files in one place.
- Roles that might profit:
- Administrative Staff: Easier access to shared resources can lead to more efficient task management.
- IT Support: Fewer user queries related to file sharing can reduce support workload.

- Cost-Effective Licensing Opportunities
- By utilizing OneDrive for Business more effectively within Outlook, organizations may reduce reliance on third-party file-sharing services, potentially lowering overall software licensing costs.
- Roles that might profit:
- Finance Teams: Improved cost management through reduced software expenses.
- IT Administrators: Simplified software management and reduced licensing complexity.

References:
- Microsoft 365 Blog: [Outlook and OneDrive Integration](https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-onedrive-integration/)
- Microsoft OneDrive Documentation: [OneDrive for Business Overview](https://docs.microsoft.com/en-us/onedrive/business/overview)

Potentional Risks**

XXXXXXX ... paid membership only