374080 – Microsoft Copilot (Microsoft 365): Bring the latest from your organization into your Word chats with Microsoft Copilot Graph-grounded search (archived)

Product:

Copilot, Microsoft 365 Apps, Microsoft Graph

Platform:

Developer, Web, World tenant

Status:

Launched

Change type:

Links:

Details:

Ask Copilot a question in Word chat, and Copilot generates an answer using the rich, people-centric data and insights in the Microsoft cloud. That's the power of Copilot and Microsoft Graph.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-04-19

updated:
2024-07-25

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Integration Challenges
- Potential disruptions during the integration of Microsoft Copilot with existing Microsoft 365 applications.
- Dependencies on Microsoft Graph API may lead to performance issues if the API experiences downtime or latency.
- Roles impacted: IT Operations Team, System Administrators.

- Security and Compliance Risks
- Introduction of new data access points may expose sensitive organizational data if not properly managed.
- Increased need for monitoring and auditing user interactions with Copilot to ensure compliance with data protection regulations (e.g., GDPR).
- Roles impacted: IT Security Team, Compliance Officers.

- Direct Impact on IT Services
- User Experience and Productivity
- Users may experience a learning curve with the new Copilot features, potentially leading to temporary decreases in productivity.
- If Copilot fails to deliver accurate or relevant information, it could frustrate users and lead to decreased trust in the tool.
- Roles impacted: End Users, Help Desk Support.

- Dependency on Microsoft Ecosystem
- The reliance on Microsoft Graph for data retrieval means that any issues with Microsoft services could directly impact the functionality of Copilot.
- Other integrated services (e.g., SharePoint, Teams) may also experience cascading effects if they rely on the same data sources.
- Roles impacted: IT Service Managers, Application Support Teams.

References:
- Microsoft Copilot Overview: [Microsoft Official Documentation](https://www.microsoft.com/en-us/microsoft-365/copilot)
- Microsoft Graph API: [Microsoft Graph Documentation](https://docs.microsoft.com/en-us/graph/overview)
- GDPR Compliance: [European Commission - Data Protection](https://ec.europa.eu/info/law/law-topic/data-protection_en)