374035 – Microsoft Copilot (Microsoft 365): Bing search integration brings the power of the web to your chats in Word (archived)

Product:

Copilot, Microsoft 365 Apps, Microsoft Search

Platform:

Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

Ask Copilot a question in Word chat, and Copilot generates an answer using the power of integrated Bing search. And you never have to leave the app.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-04-19

updated:
2024-07-09

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations and Services
- Integration of Bing search into Microsoft Word via Copilot may lead to increased network traffic and potential bandwidth issues.
- Roles impacted: IT Network Administrators, IT Operations Managers
- Dependency: Increased reliance on internet connectivity and external web services may affect other applications that also utilize bandwidth.
- Potential changes in data privacy and compliance due to the handling of user queries and data by Bing.
- Roles impacted: IT Compliance Officers, Data Protection Officers
- Interdependency: This change may necessitate updates to data governance policies and user training on data handling practices.

- Direct Impact on IT Users and Administrators
- Users may experience a learning curve with the new Copilot features, leading to temporary decreases in productivity.
- Roles impacted: End Users (e.g., employees using Word), IT Support Staff
- Dependency: User training sessions may need to be scheduled, impacting IT support resources.
- IT administrators may need to monitor and manage user feedback and issues related to the new feature, increasing their workload.
- Roles impacted: IT Helpdesk Staff, IT System Administrators
- Interdependency: Increased support requests may affect response times for other IT services, leading to potential delays in issue resolution.

References:
- Microsoft Copilot Overview: [Microsoft Official Documentation](https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/)
- Data Privacy Considerations: [Microsoft Trust Center](https://www.microsoft.com/en-us/trust-center)