374020 – Microsoft Copilot (Microsoft 365): Bring the latest from your organization into your Word chats with Microsoft Copilot Graph-grounded search (archived)

Product:

Copilot, Microsoft 365 Apps, Microsoft Graph

Platform:

Developer, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

Ask Copilot a question in Word chat, and Copilot generates an answer using the rich, people-centric data and insights in the Microsoft cloud. That's the power of Copilot and Microsoft Graph.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-04-19

updated:
2024-07-02

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Integration Complexity
- The introduction of Microsoft Copilot may require significant adjustments to existing IT infrastructure to accommodate new integrations with Microsoft Graph.
- Roles Impacted: IT Operations Team, System Administrators
- Dependencies: Existing Microsoft 365 services, network configurations, and security protocols must be reviewed and potentially updated to ensure compatibility.
- Reference: [Microsoft Graph Documentation](https://docs.microsoft.com/en-us/graph/overview)

- User Training and Support
- Users will need training on how to effectively utilize Microsoft Copilot within Word, which may lead to an increased demand for IT support during the transition period.
- Roles Impacted: IT Support Staff, Training Coordinators, End Users
- Interdependencies: Collaboration with HR for training schedules, and potential updates to user manuals and support documentation.
- Reference: [Microsoft 365 Training](https://support.microsoft.com/en-us/training)

- Direct Impact on IT Services
- Service Availability and Performance
- The deployment of Microsoft Copilot could temporarily affect the performance of Microsoft 365 services, particularly during peak usage times as users adapt to the new features.
- Roles Impacted: IT Service Management, Network Engineers
- Dependencies: Other Microsoft 365 applications and services, such as SharePoint and Teams, may experience increased load and require monitoring.
- Reference: [Microsoft 365 Service Health](https://status.office365.com/)

- Data Privacy and Compliance
- The use of Microsoft Graph to pull organizational data into Word raises concerns regarding data privacy and compliance with GDPR regulations.
- Roles Impacted: Compliance Officers, Data Protection Officers, IT Security Team
- Interdependencies: Legal and compliance frameworks must be reviewed to ensure that the use of Copilot aligns with organizational policies and regulations.
- Reference: [GDPR Compliance](https://ec.europa.eu/info/law/law-topic/data-protection_en)