319970 – Microsoft Copilot (Microsoft 365): Reference PDF files in Copilot in Word (archived)

Product:

Copilot, Microsoft 365 Apps

Platform:

Web, World tenant

Status:

Launched

Change type:

Links:

Details:

Users can now reference PDF files for Copilot to work with while generating content in Word.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2024-06-13

updated:
2024-07-09

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand on IT support resources
- Role Impacted: IT Helpdesk Staff
- Users may encounter issues with the integration of PDF referencing in Copilot, leading to a higher volume of support tickets.
- Potential performance degradation of Microsoft 365 services
- Role Impacted: IT Operations Team
- The introduction of new features may strain existing infrastructure, affecting overall service availability and performance.

- Direct Impact on IT Services
- Changes in document management workflows
- Role Impacted: Business Analysts and Project Managers
- Users may need to adapt to new workflows involving PDF references, which could disrupt ongoing projects and require additional training.
- Dependency on PDF file compatibility and security
- Role Impacted: Compliance Officers and Security Administrators
- Ensuring that referenced PDF files comply with organizational security policies and data protection regulations may require additional oversight and adjustments to existing protocols.

References:
- Microsoft 365 Copilot Overview: [Microsoft Official Documentation](https://www.microsoft.com/en-us/microsoft-365/copilot)
- IT Change Management Best Practices: [ITIL Foundation](https://www.axelos.com/best-practice-solutions/itil)