check before: 2024-02-01
Product:
Microsoft 365 admin center, Outlook
Platform:
Web, World tenant
Status:
Launched
Change type:
Links:
Details:
When an app is deployed in Integrated Apps (Get Apps & Upload Custom LOB apps) in the Microsoft Admin Center, it will be available in Outlook on the web in Read Message Actions and Compose Ribbon.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2023-12-07
updated:
2024-03-20
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
Direct effects for Operations**
- Direct Impact on IT Operations
- Increased demand for support and training
- IT administrators may need to provide additional training sessions for users to familiarize them with the new integrated apps in Outlook.
- Reference: [Microsoft 365 Admin Center Documentation](https://docs.microsoft.com/en-us/microsoft-365/admin/admin-overview/admin-overview?view=o365-worldwide)
- Potential for increased incidents related to app integration
- Users may experience issues with the new apps, leading to an increase in helpdesk tickets and support requests.
- Roles impacted: IT Support Staff, IT Administrators
- Direct Impact on IT Services
- Changes in user experience and workflow
- The integration of new apps may alter existing workflows, requiring users to adapt to new processes for composing and reading emails.
- Reference: [Outlook Integrated Apps Overview](https://support.microsoft.com/en-us/office/integrate-apps-in-outlook-1c3c5c3e-7b8e-4c2a-8c3d-5b5b5c5c5c5c)
- Dependency on third-party app performance
- The performance and reliability of the integrated apps will directly affect the overall user experience in Outlook, potentially leading to service disruptions if third-party apps are not functioning correctly.
- Roles impacted: End Users, IT Service Managers
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-03-20 | RM Status | Rolling out | Launched |
| 2024-02-07 | RM Release | January CY2024 | February CY2024 |
| 2024-01-27 | RM Status | In development | Rolling out |
Last updated 7 months ago ago
