186203 – Visio: Custom shapes in Visio for the web [Visio Plan 2] (archived)

Product:

Visio

Platform:

Web, World tenant

Status:

Launched

Change type:

Links:

Details:

Users with a Visio Plan 2 license will be able to use third-party custom shapes to create diagrams in Visio for the web.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2023-12-02

updated:
2024-07-09

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for support and training
- IT support teams may experience a surge in requests for assistance with new custom shapes functionality.
- Roles impacted: IT Support Staff, Training Coordinators
- Potential compatibility issues with existing templates and diagrams
- Custom shapes may not integrate seamlessly with current Visio files, leading to potential data loss or corruption.
- Roles impacted: IT Administrators, Application Managers

- Direct Impact on IT Services
- Changes in service performance and availability
- The introduction of custom shapes may affect the performance of Visio for the web, leading to slower load times or service interruptions.
- Roles impacted: Service Delivery Managers, IT Operations Managers
- Dependency on third-party vendors for custom shapes
- Reliance on third-party developers for the availability and functionality of custom shapes may introduce risks if those services experience downtime or issues.
- Roles impacted: Vendor Management Teams, Compliance Officers

References:
- Microsoft Visio Plan 2 Overview: [Microsoft](https://www.microsoft.com/en-us/microsoft-365/visio/flowchart-software)
- ITIL Change Management Best Practices: [Axelos](https://www.axelos.com/best-practice-solutions/itil)