164900 – Microsoft Viva: Viva Pulse – Organization-wide template and question customization (archived)

Product:

Microsoft Viva, Teams

Platform:

Teams And Surface Devices, TeamsAndSurfaceDevices, Web, World tenant

Status:

Launched

Change type:

Feature update

Links:

Details:

Create organization-wide templates and questions for managers and project leads to use.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2023-08-19

updated:
2024-07-03

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for IT support during the rollout of the new Viva Pulse features
- Role Impacted: IT Support Staff
- Potential for increased ticket volume as users adapt to new functionalities
- Need for integration with existing IT services and tools
- Role Impacted: IT Administrators
- Dependencies on Microsoft Teams and other collaboration tools may require additional configuration or updates

- Direct Impact on IT Services
- Changes in user experience and workflow due to new templates and question customization
- Role Impacted: End Users (Managers and Project Leads)
- Users may require training or resources to effectively utilize the new features, leading to temporary disruptions in productivity
- Potential for data privacy and compliance concerns with new data collection methods
- Role Impacted: Compliance Officers and Data Protection Officers
- Must ensure that the customization of questions adheres to GDPR and other regulatory requirements, which may necessitate additional reviews or adjustments

References:
- Microsoft Viva Overview: [Microsoft Viva](https://www.microsoft.com/en-us/microsoft-viva)
- GDPR Compliance Information: [GDPR.eu](https://gdpr.eu/)