118965 – Microsoft Viva: Viva Learning – Search relevance improvements (archived)

Product:

Microsoft Viva, Microsoft Viva Learning

Platform:

Web, World tenant

Status:

Launched

Change type:

Feature update

Links:

Details:

Social signals like ratings and views are included in Search relevancy and users can now search for author and provider.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2023-02-25

updated:
2025-02-21

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Search Relevancy Changes
Changes in search algorithms may lead to users receiving less relevant results, causing frustration and inefficiency in finding learning materials.
   - roles: End Users, Learning and Development Specialists
   - references: https://techcommunity.microsoft.com/t5/microsoft-viva-blog/microsoft-viva-learning-search-relevance-improvements/ba-p/3651230, https://www.microsoft.com/en-us/microsoft-viva

User Experience Disruption
The introduction of new search features without proper training may confuse users, leading to decreased productivity and increased support requests.
   - roles: End Users, IT Support Staff
   - references: https://www.forbes.com/sites/bernardmarr/2021/02/01/what-is-microsoft-viva-and-why-is-it-so-important/?sh=4c1c1e1e7b5b, https://www.microsoft.com/en-us/microsoft-viva

Configutation Options**

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explanation for non-techies**

Microsoft Viva Learning has introduced some changes to enhance the search functionality, making it easier for users to find relevant content. Think of it like a library where you not only have a catalog of books but also recommendations based on what others have enjoyed or found useful.

Previously, searching for learning content might have been like looking for a book by only knowing the title. Now, with the inclusion of social signals such as ratings and views, it's similar to having a librarian guide you by suggesting books that are popular or highly rated by other readers. This helps in surfacing content that has been validated by peers, making your search results more relevant and tailored to what might be beneficial for you.

Additionally, users can now search for content by author and provider. Imagine you're at a bookstore and you can easily find all books by your favorite author or from a particular publisher. This improvement allows users to filter and find content based on who created it or which organization provided it, adding another layer of specificity to the search process.

These changes aim to streamline the process of finding learning materials, ensuring that users spend less time searching and more time engaging with valuable content. By incorporating these features, Microsoft Viva Learning enhances the user experience, making it more intuitive and efficient, much like having a well-organized library with personalized recommendations.